1:45PM - 2:25PM (ET)
This session will provide a deep dive into understanding manufacturer recalls. For example:
• What is the difference between a Field Service Action and a Recall?
• What tools are you using today and what will you be using soon?
• Are you monitoring recall completion? If not are you at risk?
• How can you manage recall completion with multiple OEMs?
Presenter: Chris Eldridge, Regional Manager, U.S. Fleet Service Operations, Ford Motor Company