Recalls: What is Driving the Number of Recalls and How to Develop a Robust Process to Avoid Safety Issues (Light-Duty Session)

October 29
1:45 PM - 2:25 PM || -

This session will provide a deep dive into understanding manufacturer recalls. For example:

•   What is the difference between a Field Service Action and a Recall?

•   What tools are you using today and what will you be using soon?

•    Are you monitoring recall completion? If not are you at risk?

•    How can you manage recall completion with multiple OEMs?

Presenter: Chris Eldridge, Regional Manager, U.S. Fleet Service Operations, Ford Motor Company

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